Date: April 06, 2021 | Time: 2 p.m. EDT | Duration: 60 minutes A good loyalty program can help both attract new customers while also retaining existing diners, but research has shown that almost 70% of customers never bother to enroll in a restaurant loyalty program and most programs only reach fewer than 5% of consumers at any one time. That's a huge blind spot for brick-and-mortar restaurants. In this webinar, you will learn: What is a restaurant's biggest blind spot when it comes to loyalty? What's the "real" percentage of active customers in a typical loyalty program? What is the "moment of impact" for delivering an offer and why is it important?