WhatsApp chats are encrypted so how will Facebook use chat data for ads? This is how WhatsApp has added a new section on its FAQ page where it mentions that "that the policy update does not affect the privacy of your messages with friends or family in any way." Manas Tiwari | January 12, 2021 | Updated 10:55 IST The updated policy said that to receive services from the Facebook Companies, WhatsApp shares the information it has about you as described in the Information We Collect section. Highlights Facebook may introduce ads with WhatsApp button. Users will directly be able to reach Facebook businesses on WhatsApp.