TechShout - The race towards business process automation is one that can overwhelm you in many ways. You may automate a process, then, later regret the decision. What can make you regret automation? Better yet, the question you should be asking is how and when you should decide to automate. Worry no more. Everything is in this short but straight-to-the-point article. You should automate a business process if the activities involved are time or resource-intensive. For better understanding, you should first grab the concepts of automation. Next, you should know examples of tasks that are either time or resource-intensive. Lastly, you will find out the most common area that everyone ought to automate after 2020.