Feb 8, 2021 In 2020, many businesses were unable to provide much-needed training to their teams, as they didn’t have the right training solutions. “Their inability to pivot to digital training solutions, resulted in severe delays in skills development and knowledge transfer. This skills deficit had a significant impact on a business,” says Michael Gullan, CEO of G&G Advocacy. “What’s more, employees with perfect skills often move on or retire, before skills transfer takes place. Add to this, technology advances and changes in processes as a result of global lockdown, and it has never been more important for training and learnings to take place.”