“There is some thinking out there that, ‘As long as I follow most rules most of the time, we’ll be OK,’” he said in an interview. “But if you make even one incorrect or risky decision, that’s out the window.” Part of the problem is that people are fatigued after a year of pandemic restrictions, Conway said. But communication about the restrictions and their importance has also been unclear sometimes, and more work is needed, he added. Some people are already finding creative ways to skirt the rules. Tightening restrictions would likely just push them into further risky behaviour, he said.