Windows 10: Getting a printing error? Here's how to fix it Microsoft released a workaround for an error that doesn't allow you to print from certain apps. Here's how to do it. Listen - 02:49 Getty/Tascha Rassadornyindee/EyeEm Some Windows 10 users have been experiencing a pesky error when trying to print items from certain apps. Microsoft has now released a workaround as it works on a resolution, which should be ready in the next week, the company wrote on a support page. After installing the latest update, KB5000802, you might see an APC_INDEX_MISMATCH error with a blue screen when you try to print to certain printers from certain apps. The problem affects a subset of Type 3 printer drivers. To find out if your printer is impacted, follow these steps, according to Microsoft. You can also check out CNET's collection of tips for troubleshooting common Windows 10 problems.