Work Orders Pile Up as Durham Housing Authority Faces 'System Breakdown' Henry Haggart/Ninth Street Journal A storage trailer infested with rats sits by the Hoover Road public housing complex in October, before it was removed. In Sasha Passâs three-bedroom unit at the Hoover Road public housing community, toilets keep clogging. Because of a broken showerhead downstairs, Pass must trek upstairs every night after caring for her seven children, an inconvenience, but one of many in a long day. Then thereâs the ceiling, still leaking after three repairs, a constant reminder of the Durham Housing Authorityâs failure to help her.