Working with local governments to improve service delivery in Indonesia Image When Indonesia decentralized just over 20 years ago, it did so partly on the promise that bringing services closer to citizens would help to improve them. However, at the same moment that responsibility for the provision of basic public services was shifting to local governments, the nature of those service delivery challenges was itself shifting from improving availability of services to improving access and quality. The logistical tasks of constructing clinic and school buildings and hiring nurses and teachers had largely been completed, and districts are now left looking toward the top of the tree at more difficult problems. This blog examines the MELAYANI – Untangling Problems in Improving Basic Services program to better understand the issues local governments face in dealing with more demanding service delivery challenges, and how they can better be supported in doing so.