YIT received the highest score for customer satisfaction in new residential construction YIT´s customer satisfaction is the highest in the construction industry YIT's customer satisfaction (81.0) is the highest in the construction industry. The difference to the industry average (77.8) and to the construction company in second place (78.0) is clear. YIT has now placed in the survey's top three for four years in a row. The results are from EPSI Rating's Uudisasuntorakentaminen 2020 (Construction of new residential units) survey that the Confederation of Finnish Construction Industries RT and its largest members carry out annually. The survey measures how satisfied home buyers are with construction companies. The results are measured on an index of 0-100, with 75 reflecting a very good level.