Business Scoop » Younger Consumers More At Risk, Survey

Business Scoop » Younger Consumers More At Risk, Survey Shows


Press Release – Ministry of Business Innovation and Employment
Did you know you do not need to have the original packaging with you when returning faulty goods? The 2020 New Zealand Consumer Survey (NZCS) shows young people arent as familiar with the laws designed to protect their basic consumer rights when purchasing …
Did you know you do not need to have the original packaging with you when returning faulty goods? The 2020 New Zealand Consumer Survey (NZCS) shows young people aren’t as familiar with the laws designed to protect their basic consumer rights when purchasing as other New Zealanders.
Those aged 18-26 are less likely than the average to be aware of consumer protection laws (91 per cent compared to 94 per cent), and 64 per cent are more likely than the average (54 per cent) to report knowing “nothing or a little bit” about their consumer rights.

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