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Enforcing them hard enough. lots of households have been put in terrible situations and are losing out. it's absolutely right that the industry should be under pressure to find a compensatory package for those. i would like it to be imposed by government regulators rather than the suppliers to offer it up themselves. energy suppliers can force—fit prepayment meters with a warrant. it should be a last resort if people are in arrears, and vulnerable customers should not be switched. more than 1,000 warrants a day were approved by magistrates last year, mainly to do this. the bbc has learned th...

Vulnerable households. it comes after an undercover investigation by the times saw debt agents breaking into homes to fit meters. here's our business correspondent, emma simpson. the undercover story of debt collectors breaking into the home of a single father with young kids to fit a prepayment meter. 0fgem has now asked all energy suppliers to hit the pause button on forced installations. but one former boss says the regulator should have acted sooner. it's been brewing for quite a while and i think that anybody in the industry will have seen quite a large increase in the number of prepaymen...

To fit a prepayment meter. 0fgem has now asked all energy suppliers to hit the pause button on forced installations. but one former boss says the regulator should have acted sooner. it's been brewing for quite a while and i think that anybody in the industry will have seen quite a large increase in the number of prepayment meters that have been installed, and i think that should have set off alert signals at 0fgem, and 0fgem should have required that the companies were making the due processes and the right checks to make sure the customers who were vulnerable were not having prepayment meters...

The reporter worked in teams enforcing warrants for british gas, which included the homes of a 77—year—old man, and a mother aged 25 with four children. how old are your children? my youngest is three years old. ——my youngest is three weeks old. this woman said her bills had jumped from 54 to £364 a month. the debt agent in this case decided to walk away without fitting a prepayment meter, but said other agents might act differently. it's a very unusual situation at the moment. and this kind of very aggressive debt collection just feels very, very unfair. british gas says, 0fgem has n...

0fgem has now confirmed it's investigating, telling the bbc, "these are extremely serious allegations from the times. "we won't hesitate to take firm enforcement action." with no end in sight of rising energy prices, the energy companies and regulators may need to find a better way to sort out those who refuse to pay, and those who just can't. aruna iyengar, bbc news. the bank of england is expected to announce that it's putting up interest rates for the tenth consecutive time at midday. it could have a particular impact on people with mortgages, as ben boulos reports. recently married, and a ...