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Reinvigorated with that sense of urgency? >> typically, it takes a person in a position of authority, literally a flight attendant, literally captain chesley sullenberger, literally a person of power to tell the 80% of us who don't know what to do, who are bewildered in a stupor, waiting for someone to tell us which way to go, it takes a person or a group of people, 10% us, 10% of us know what to do, 80% of us don't. and 10% of us do the wrong thing. it needs a group of leaders. >> it is fascinating that -- i mean, bruce, i think, i think you have been very fair to ben and he uses george washi...

Reinvigorated with that sense of urgency? >> typically, it takes a person in a position of authority, literally a flight attendant, literally captain chesley sullenberger, literally a person of power to tell the 80% of us who don't know what to do, who are bewildered in a stupor, waiting for someone to tell us which way to go, it takes a person or a group of people, 10% us, 10% of us know what to do, 80% of us don't. and 10% of us do the wrong thing. it needs a group of leaders. >> it is fascinating that -- i mean, bruce, i think, i think you have been very fair to ben and he uses george washi...

Reinvigorated with that sense of urgency? >> typically, it takes a person in a position of authority, literally a flight attendant, literally captain chesley sullenberger, literally a person of power to tell the 80% of us who don't know what to do, who are bewildered in a stupor, waiting for someone to tell us which way to go, it takes a person or a group of people, 10% us, 10% of us know what to do, 80% of us don't. and 10% of us do the wrong thing. it needs a group of leaders. >> it is fascinating that -- i mean, bruce, i think, i think you have been very fair to ben and he uses george washi...

The culture to -- to be reinvigorated with that sense of urgency? >> typically, it takes a person in a position of authority, literally a flight attendant, literally captain chesley sullenberger, literally a person of power to tell the 80% of us who don't know what to do, who are bewildered in a stupor, waiting for someone to tell us which way to go, it takes a person or a group of people, 10% us, 10% of us know what to do, 80% of us don't. and 10% of us do the wrong thing. it needs a group of leaders. >> it is fascinating that -- i mean, bruce, i think, i think you have been very fair to ben ...