2014 Consumers News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Back around. >> the investigation is ongoing about how this could have happened compared to getting stuck in the cargo hold, maybe getting bumped or delayed doesn't seem so bad. but passengers are not singing the praises of the airlines. the baggage handler said he fell asleep in the cargo hold. new numbers are out ranking everything from lost luggage to on-time performance. renee march reports. >> reporter: this morning, a united airlines flight skidded off the runway in houston, getting stuck in the mud. >> i've had a lot of hard landings. this one i would describe as captain kangaroo. >> in...

Aviation correspondent, just outside d.c. hoop the worst? >> reporter: well jake frontier airlines rated the least on time and envoy american eagle rated the worst when it comes to baggage handling. researchers behind the study say there are more fliers. the system is taxed and overall, airline performance is on the decline. this morning a united air lines flight skidded off the runway in houston getting stuck in the mud. >> i've had a lot of hard landings. this one i would describe as captain kangaroo. >> reporter: in march, it was a delta plane nearly crashing into an icy bay in new york. fr...