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What caused flight 3407 to crash outside of buffalo points to a great breakdown in cockpit discipline and basic piloting. first officer rebecca shaw was texting from the cockpit just five minutes before takeoff, a violation of faa rules. during much of the hour-long flight from newark, shaw and capta capta captain renz low were talking with personal matters, not the flight. >> it was as if the flight was just a means for the captain to conduct a conversation with this young first officers. >> reporter: the crew failed to notice their air speed had dropped as they approached buffalo. when cockp...

Latest updates on this topic from reliable sources.

Latest updates on this topic from reliable sources.

Latest updates on this topic from reliable sources.

His job. >> what happened in these control towers with controllers sleeping is outrageous. it is the kind of behavior that we will not tolerate. >> reporter: the faa has since ordered at least two controllers in every tower that is open for business overnight. but for the flying public, it has been three weeks of unsettling news about aviation safety. from the sleeping controllers to the 737 that landed with the hole in its roof, to the airbus a-380 that clipped and tossed aside a regional jet. aviation experts also point out it has been more than two years since anyone died in a commercial ai...