Detailed text transcripts for TV channel - MSNBC - 20120418:20:35:00
Sufficient. now the second part of your question is the most vexing and i'm not sure i have the magic answer. what does it take to get people to stop doing something? i define customer loyalty as injusting a product that you know will kill you. >> i'm a smoker. i've quit smoking. i will give you a personal anecdote which is i quick smoking when i decide i don't want it smoke any more, not when anybody tells me. i think that's universally true. >> i think it goes didirectly to the wisdom of the question i was asked. combatting the health cost i think is where taxation works. it does not get som...