PTA gets ISO 9001:2015 certification for Consumer Protection Division
National February 13, 2021 ISLAMABAD: The Pakistan Telecommunication Authority (PTA) has received ISO 9001:2015 quality management system certification for its Consumer Protection Division (CPD), after a detailed audit conducted by accredited certification body, the British Assessment Bureau. This certification demonstrates the PTA’s commitment to deliver the highest quality solutions to end users in Pakistan through state-of-the-art Complaint Management System (CMS) run by its Consumer Protection Divisions. The PTA is also determined to analyse and address issues of telecom services for c...