Detailed text transcripts for TV channel - KGO - 20100729:09:46:00
Best motivated, best qualified folks attend to your needs. and that's what happened here. it's a mistake. >> reporter: officials in arizona have said there is no internal investigation under way, but do acknowledge there is a flaw in the system. >> clearly, there must be ways that we can look at this with fresh eyes and say, is there anything else from an additional standpoint that we can do to add that extra level of precaution? >> reporter: marlena cantu's father just hopes good can come from this painful mistake. >> something has to be done. some good -- i mean, it's got to be -- something'...
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