Detailed text transcripts for TV channel - CNN - 20170413:15:52:00
The federal regulations that might have protected them do not, because this was not a denied boarding. this was booting people and breaking a legal contract with a passenger to put on crew. so united doesn't have the federal law to fall back on. and now they've moved to secure the evidence. united's in quite a pickle. and they should have reached out immediately to apologize. and to help. >> well, marvette, to that point, we heard a couple things about the apology. we heard a public apology that the ceo of united offered on abc in a couple different ways after some nonapology. the attorney for...
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