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Accenture, a leading global professional services company, has appointed Justin Mowday as Country Managing Director for New Zealand, effective March 1, 2024. Justin will join Accenture’s ANZ Executive Committee. Justin first joined the company ...
Wednesday, 14 July 2021, 2:25 pm The emphasis on experience is arguably at its greatest today because the structure of almost everything we do has been upended by the Covid-19 pandemic. Increasingly, the customer experience (CX) offered by organisations is measured not just by standards set by competitors but also by non-competitors across industries. 61% percent of executives surveyed for recent research by Accenture agree that customers are shaped by the most hyper-relevant, real-time, and dynamic experiences they encounter across all industries, and that those experiences affect how and w...