Cisco Seeks to Add Artificial Intelligence Capabilities to its Existing Customer Relationship Management Solutions
Cisco Seeks to Add Artificial Intelligence Capabilities to its Existing Customer Relationship Management Solutions News provided by Share this article DUBLIN, Dec. 11, 2020 /PRNewswire/ -- Cisco Systems Inc has agreed to buy customer service software developer IMImobile Plc in a deal valued at about £543 million ($727 million). IMImobile provides software and services which allow enterprises and organizations to stay constantly connected to their customers through enhanced interactive channels including social, messaging and voice. The deal comes as Cisco seeks to add artificial intelligen...