16 Points you MUST include in your Account Handling Instructions
ARE "account handling instructions," you ask? Account service instructions (ASIs), also called "account handling instructions" or "special account instructions," are the instructions your insurance adjusters live by. They tell the adjusters what must be done when handling your claims. So, make sure you have input into the preparation of these instructions. Every insurance company or third-party administrator has them, although the names vary. Items you want in your ASIs will vary depending on the carrier or TPAs best practices; ASIs will be developed "around" what they are already providing....
Source: workerscompensation.com