"Banks had to quickly adapt" | Paperjam News
“Banks had to quickly adapt” Écrit par Paperjam Club Partager Adrien Kirschfink: “As soon as the global pandemic started in March 2020, banks had to quickly adapt, temporarily closing branches, responding to an increased volume of calls and emails, putting remote call centers or chatbots in place.” (Photo: DR) In view of the event 10x6 Sales & Marketing: 10 Omnicanal Strategies organised by the Paperjam Club on 28 January 2021, Adrien Kirschfink (Accenture) shares with us his vision of the omnicanal strategy. Can you give us 3 best practices for an omnichannel strategy? Adrien Kirsc...
Source: paperjam.lu