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Verint AI-Powered Open Platform Ranks First in Cloud and On-Premises Workforce Management, Quality Monitoring, and Analytics Advanced Application Solutions ...
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Verint Expands Customer Engagement Market Leadership in Asia Pacific Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company „¢, today announced that it has once again been confirmed as the leading Contact Centre Workforce Management (WFM), Quality Monitoring (QM) and Analytics vendor in the APAC region, according to a recent APAC market share report from Frost & Sullivan. In addition, the firm named Verint as the Contact Centre Optimization Solution of the Year. In terms of market leadership, Frost & Sullivans report entitled, Asia Pacific Contact Center Applications Market*, cit...
Verint Expands Customer Engagement Market Leadership in Asia Pacific on January 07 2021 12:30 AM Frost & Sullivan Ranks Verint First in APAC Market Share for Cloud and On-Premises Workforce Management, Quality Monitoring, and Analytics; Firm Names Verint Contact Centre Optimization Solution of the Year SYDNEY & MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ™, today announced that it has once again been confirmed as the leading Contact Centre Workforce Management (WFM), Quality Monitoring (QM) and Analytics vendor in the APAC region, according to a recent APAC market share report from Frost & Sul...