Cresta Expands Vision for Real-Time Intelligence
/PRNewswire/ -- Cresta, the leader in real-time intelligence for the contact center, today unveiled its expanded Real-Time Intelligence Platform, a...
Source: prnewswire.com
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LivePerson launches Contact Center Conversation Mining to turn omni-channel conversational analytics into intelligent action
/PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced the launch of Contact Center Conversation Mining,...
Source: prnewswire.com