Nuance Debuts 'Digital Front Door' for Patient Engagement in Healthcare
Nuance Debuts 'Digital Front Door' for Patient Engagement in Healthcare What is a “patient engagement virtual assistant platform”? It’s a way to use artificial intelligence (AI) to take an increasingly complex patient journey in healthcare and bring it together into a unified whole. It’s a way to anticipate that customers will use different media to interact with a healthcare organization, and that they expect those media to be unified. Patients today are looking for the same type of digital experiences they can get as consumers in their healthcare experiences, according to the second...
Source: workforcemanagementtoday.com