Uniphore Unveils Technologies to Strengthen Both ...
Uniphore Unveils Technologies to Strengthen Both Agent and Customer Experiences in the Contact Center New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation PALO ALTO, Calif., Jan. 28, 2021—Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Uniphore customers will be better able to support call center agents and operations, while building trust with consumers and de...
Source: darkreading.com