Detailed text transcripts for TV channel - MSNBC - 20180128:11:06:00
Running into. >> my boss from work called, come over, the fbi is here for you. >> what was it like to hear the fbi was paying attention to this? >> it is really real now. this is the real thing. >> we never know how families are going to react obviously, but almost in every case they're in a state of crisis. >> mark thundercloud was the leader of a special fbi hostage negotiating unit, form precisely for an emergency like this. more than a dozen agents descdeon the house, covered the windows, set up a surveillance system in the kitchen and got ready for what they knew was coming, a ransom. >> ...
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