Why human-centric metrics are essential to business agility
Read later Summary: What is the secret to a genuinely agile business? ServiceNow's Chris Pope shares five essential metrics for success in navigating choppy waters (© S. Hermann & F. Richter - Pixabay) A year into a global pandemic, it's safe to say that many of us have never experienced such extensive disruption - whether it's at work, or in our personal lives. But as difficult as this kind of disruption can be, it's certainly a driver to get our priorities straight. Indeed, the past twelve months have clearly distinguished those businesses that are agile and proactive from those...
Source: diginomica.com