Finally say good-bye to her son. how important was it to you to have his body returned so that you could give him this beautiful funeral today? >> the main thing is to have him at home, not laying somewhere eaten by birds. you understand how awful it is when people just disappear, she says. we cannot change anything, but thank god he is here, and i can come to visit him. this is the reason he does this work, but seeing the family grieve is also incredibly painful. the hardest part is when you drop them off, he says, when there are relatives present to look them in the eye. it's very hard, he s...