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Intelligent Virtual Assistants can transform your contact centre

Published: September 22, 2023

Peter Wilson, Fujitsu Public Sector Industry Advisor, on using AI-powered software that can interact with customers through natural language, either by voice or text

Source: publictechnology.net

Related Topics:

Peter WilsonAi Developer ServicesFujitsu Public Sector Industry AdvisorMachine Learning Platforms

Intelligent Virtual Assistants can transform your contact centre

Published: September 21, 2023

Peter Wilson, Fujitsu Public Sector Industry Advisor, explains why IVAs can help your organisation's call centre meet increased demand with enhanced c...

Source: civilserviceworld.com

Related Topics:

Peter WilsonAi Developer ServicesMachine Learning Platforms