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Intelligent Virtual Assistants can transform your contact centre

Peter Wilson, Fujitsu Public Sector Industry Advisor, on using AI-powered software that can interact with customers through natural language, either by voice or text ....

Peter Wilson , Ai Developer Services , Fujitsu Public Sector Industry Advisor , Machine Learning Platforms ,

Intelligent Virtual Assistants can transform your contact centre

Peter Wilson, Fujitsu Public Sector Industry Advisor, explains why IVAs can help your organisation's call centre meet increased demand with enhanced c. ....

Peter Wilson , Ai Developer Services , Machine Learning Platforms ,