Detailed text transcripts for TV channel - MSNBC - 20120516:20:27:00
This is how we find each other. which cultures would you point all of us to that do this the best? >> i look at successful institutions, successful organizations. they're not organizations that don't make mistakes. they are organizations that are very, very good at fixing the mistakes when they occur. i mean, fun example is a serious example but interesting to contemplate. pixar make all these wonderful movies. in p ai xar, the whole process of making a movie is one long feedback session. where people are saying, well, you know, we need to improve that, improve that, improve that. and they've ...