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Airbnb is to offer guests a travel insurance product as part of a COVID-19 support program. The company launched what it calls an Extenuating Circumstances policy in March 2020, enabling guests who booked before the pandemic to get refunds. Airbnb still allows guests who contract COVID-19 to cancel for a…
Today we’re announcing two new ways Airbnb will support our guest community as they navigate unexpected impacts of the recent surge in COVID cases throughout the world — an upcoming guest travel insurance product and the launch of Airbnb’s Guest COVID Support Program.