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the struggle is real for southwest. the lead starts right now. six days in, southwest has canceled more than 15,000 flights. tomorrow may not be better. southwest s stock is taking a hit. then, new details emerging about the final days of the trump administration. a witness told the january 6th committee donald trump s chief of staff regularly burned documents. gives a whole new meaning to fireside chats. plus, why celebrities and social media are driving a shortage of a life-saving diabetes drug. welcome to the lead, i m phil mattingly. relief is still a few days away for southwest airlines passengers. the airlines canceled 2,500 flights today. more than 2,000 others already canceled tomorrow. putting the total number north of 15,000 since bad weather hit last week. airports are filled with long lines of southwest passengers trying to rebook as piles of lost luggage continue to grow. now, while other airlines recovered from the winter storm fairly quickly, so ....
Canceled. they eventually got there. the bags didn t. and they just got home. standing back in this line is giving me anxiety again. i didn t have much but what s in my bag. reporter: southwest says this began with winter weather, but their antiquated software resulted in the near weeks worth of canceled flights and missing luggage. we reached a decision point to significantly reduce our flying to catch up. reporter: and the airline s own employees want answers. it s been horrific. this is going to continue until there is a sweeping change to the way southwest operates. reporter: transportation secretary pete buttigieg vowing to hold the airline i a countable, especially after staffing issued caused problems last summer. they provided commitments in writing, including southwest, that they would go above the previous level of what you do to take care of customers with things like covering the coast, ....