Detailed text transcripts for TV channel - CNN - 20100629:18:21:00
Flights a day, we've got obviously a lot of people, a couple hundred dispatchers. >> reporter: the goal? keeping everyone safe and moving hopefully on schedule. the fun in traveling is actually traveling, actually going somewhere? there's nothing more frustrating than being stuck on the ground. and new rules say if the airline keeps you on the tarmac for more than three hours, they get find a lot of money. they don't want you sitting around. >> i understand the customer's frustration. to be in that confined tube, to be out of control because somebody else is controlling where that airplane goe...