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Article - Embracing Technology Without Losing the Human Touch in Hospitality - By Alan Young - I have been chatting with a number of hotel operators over the last few weeks, and one thing is constant between each and every one of them: we must continually improve our service delivery as the adoption rate of technology is moving at lightspeed. Why? Because when technology is so incredibly prolific, we need proof of humanity and authenticity. Hotel operators want to embrace technology to help them run their businesses more effectively, but not at the cost of losing their hotel's 'human touch.''

Androcles and the Lion: Satirical fable, starring Alan Young. Androcles and the Lion airs on Talking Pictures TV at 2:05 PM, Friday 26 January. Satirical fable, starring Alan Young

Some shows are so bad that they're good, but '60s sitcom 'My Mother the Car' definitely isn't one of them by a long shot.

Article - Has the 'New' Service Culture Become the 'No' Service Culture? - By Alan Young - A behind-the-scenes peek into the heartbeat of service success in the hotel industry and questioning if the 'new' is, in fact, ushering in a 'no' service

Whether you prefer a sprinkle or a soaking, reverb is the master of all musical effects. Here is our comprehensive guide to a guitar essential