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everybody okay, aleksandra asks? our team member maria has cut up her hands on broken glass. vladimir treats her injuries as aleksandra calls the dispatch again to find where the wounded are. we ve got no connection, we re sitting in the entrance, she says. and they re shelling the shit out of us. the connection keeps dropping. finally, she gets through to the person who called for the ambulance. tell me your damn house number, he says. i repeat, 12-g. i told you a thousands times, he replies. the man is dying. we decide to try to make a run for it. ....
Their shift only half-way through. and clarissa joins us now along with kaitlan collins at the white house, clarissa, first of all, so glad you and your team are safe. it is remarkable to see what these paramedics are doing every single day. can you just talk more about what you witnessed, i mean you saw the ambulance, the window got blown out. do they have enough equipment, enough resources and also, this was just the beginning of their shift, i mean i can t believe they do this everyday. reporter: yeah, it s extraordinary to imagine that they re doing it everyday. i think this was a particularly close-call for them, which they pointed out to us, but still, the risks they take are just off the charts and you mentioned the issue of equipment. it s a really important one. they have one helmet per ambulance and there s a crew of three in each ambulance so you ll notice that aleksandra ....
Brace for the impact . is everybody okay? aleksandra asks, our team member, maria, has cut up her hands on broken glass. vladimir treats her injuries as aleksandra calls the dispatch again to find where the wounded are. we ve got no connection, we re sitting in the entrance, she says. and they re shelling the shit out of us. the connection keeps dropping. finally, she gets through to the person who called for the ambulance. ....
We re still alive, thank god. you feel it s your duty or obligation, vladimir tells us, to help the people who are still here. and what do your parents say, your family say? aren t they wanting to you to stop this work? no comments. no comment, very difficult. reporter: they must be scared. yes. yes. reporter: proud but scared. call us all day, all night. reporter: we saw your mother. she s worried to the point of hysteria, aleksandra tells us, saying you need to leave, go to some safe place, why are you doing this, i have only one child, stop it. and what do you say? i have to do it, she says, simply. and with that, they go back to cleaning their ambulance. ....
The carnage that kharkiv residents confront everyday. we have two tourniquets, vladimir says. aleksandra s mother stops by the dispatch center to give her daughter a hug. this is one of the most dangerous jobs. every moment together is precious. a loud stream of booms signals the day s work is beginning. that s incoming now, this ambulance worker tells us. aleksandra and vladimir answer the call. she says, the code used when someone has been wounded by shelling. their flack jackets on, they re ready to roll out. so they ve said they got reports one person at least has been injured in the shelling and they re hearing some rockets, as well, so we re going to see what s going on. the shells hit a residential apartment building. the paramedics need to act fast. ....