Detailed text transcripts for TV channel - MSNBC - 20130616:11:42:00
Something that is ultimately unfair. >> it's interesting. but, john, you still want someone to come to yelp, whatever site it is and see positive comments, not negative. >> absolutely. you have to generate those positive comments with the good experience. nick is saying, you can also reach out to that individual and invite them back. >> absolutely. >> and have them repost a positive experience and promote that as well. you have to work it. you know, yelp is a universe and as a marketer, small business marketers, we have to market that universe. we have to turn the negatives into positives and ...
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