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"This is something I'm going to be paying for a good deal of my life, so I really want to get it in order now so I don't have to worry about it later," said Erobha. He said his servicer told him the process would take a few weeks. Several days later, his phone rang. "I get this call and they're talking about student loan consolidation and they sound very professional over the phone," Erobha said. Erobha assumed it was his loan servicer calling him back. He says the agent told him the consolidation would cost $800, so he paid it. But when the payment cleared his bank account, Erobha learned he...

"This is something I'm going to be paying for a good deal of my life, so I really want to get it in order now so I don't have to worry about it later," said Erobha. He said his servicer told him the process would take a few weeks. Several days later, his phone rang. "I get this call and they're talking about student loan consolidation and they sound very professional over the phone," Erobha said. Erobha assumed it was his loan servicer calling him back. He says the agent told him the consolidation would cost $800, so he paid it. But when the payment cleared his bank account, Erobha learned he...