Detailed text transcripts for TV channel - CNN - 20100308:12:35:00
>> there was a lot of chaos. fortunately for us, our training kicked in. >> and let me ask you, officer richards, you talked about this being almost surreal, you didn't know at the time whether it was even a prank. i mean, you know, must have just really caught you by surprise. i mean we talk about the thousands of people that go in and out every day that come up to your guard post, show their pentagon i.d. and keep moving. >> yes, ma'am. everything happened in a split second. the shooter was like so close, like when he shot, i was surprised that he missed because i thought he hit me or office...