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The Financial Conduct Authority (FCA) is beginning to “flex its muscles” with notices issued to firms needing more data on vulnerability, MorganAsh managing director Andrew Gething has warned. The regulator has started to use its Section 165 powers to issue notices to firms, requesting more data to meet the
MorganAsh is partnering with MoneyHub to help firms deliver good outcomes for vulnerable customers in line with the Consumer Duty.
Support services provider MorganAsh and payments platform Moneyhub have joined forces to help firms understand, monitor and deliver good outcomes for vulnerable customers, in-line with the requirements of Consumer Duty.
MorganAsh has integrated the Vulnerability Registration Service (VRS) with its own resilience tool to enhance consumer protection. The MorganAsh Resilience System (MARS) allows staff working in financial services to assess, understand, rate and track characteristics that contribute to the vulnerability of individual
Equity release sales practices risk consumers being sold products they later “regret and misunderstand,” says the Financial Services Consumer Panel.The 12-strong independent panel, which advises the Financial Conduct Authority, has asked the city watchdog to “support the development of holistic tools and guidance