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Financial-services firms are at risk of "alienating consumers" by obtaining vulnerability data without their knowledge, experts at MorganAsh have warned. Under the Consumer Duty, firms are required to identify and assess vulnerable customers and monitor outcomes across the lifetime of products. MorganAsh claim some
Financial services firms who use indirect methods to assess potential client vulnerabilities risk alienating their customers and breaching Consumer Duty rules, according to MorganAsh.
Support services provider MorganAsh has appointed Johnny Timpson as its new chairman, subject to Financial Conduct Authority approval.
The UK’s inflation rate fell sharply to 4.6% in October largely as a result of cheaper gas and electricity prices. As AJ Bell head of financial analysis Danni Hewson points out not only has CPI come in under 5% but it’s reached a two-year low and the number released this morning was cooler than had been expected.
Good morning and welcome to your Morning Briefing for Thursday 26 October 2023. To get this in your inbox every morning click here. Intelliflo AI ambitions Intelliflo is exploring how it can use artificial intelligence tools to create greater automation between integrated systems and help “streamline” the advice