Smartphones are becoming like white goods, says analyst, with users only upgrading when their handsets break
Upgrades? It's a bit of a Hotpoint Matthew Hughes Mon 25 Jan 2021 // 17:02 UTC Share Copy The smartphone trade is beginning to resemble the market for white goods with punters increasingly likely to wait until their device is broken before seeking a replacement. In a survey of around 1,000 UK consumers, CCS Insight found that nearly 34 per cent believe they'll hang on to their current phones longer than previous models. This is more than double the amount of respondents who expected a swifter upgrade cycle. Refesh is not driven by a desire for the latest tech, but rath...