Telegraph consumer champion Katie Morley wins back £3m for readers
Telegraph consumer champion Katie Morley wins back £3m for readers Some £700,000 in money lost to fraud won back for readers during a tumultuous 2020 'Firms are happy to blame the virus for slow service and poor treatment' The Telegraph’s consumer champion has won back more than £3m for readers left out of pocket. Katie Morley has reunited readers with an average of £40,000 a week since her column launched in May 2019. Ms Morley secured more than £2m for readers this year alone, forcing firms to own up where customer service had fallen short of the mark and to go the extra mile for the...
Source: telegraph.co.uk