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/PRNewswire/ The B2B customer experience provider AnswerConnect has been officially recognized as the best overall answering service for 2023 by Forbes. The. ....
Businesses Are Losing Precious Hours Glued to the Phone According to AnswerConnect Research New research finds over half of senior management spend 3+ hours a day answering the phone. News provided by Share this article PORTLAND, Ore., April 21, 2021 /PRNewswire/ A new independent study has found that over half of U.S. professionals in senior management positions spend over three hours a day answering phone calls. That s 15 hours every week and a whopping 7.5 days every month. The research gathered responses from 200 professionals, covering roles from owner to CEO to Managing Director. The respondents included people from organizations with anywhere from one to 1000+ people. Of those interviewed, 55% said they spend three hours or more personally answering telephone calls during a typical working day. For professionals within the franchise industry, 46% said they spend four hours or more - half of their day - just taking calls. ....