UPS rolls out ServiceNow ITSM globally in 27 weeks
UPS rolls out ServiceNow ITSM globally in 27 weeks Read later Summary: UPS is a global pick-up and delivery business that is changing the way it services its customers and employees, with ServiceNow. UPS is a globally recognised package distribution, home delivery and parcel collection company, bringing in over $70 billion in revenue last year. To highlight the scale of the organisation's operations, UPS delivers 5.5 billion packages a year, has 495,000 employees and manages 294.9 million online tracking requests each day. The physical nature of UPS's business isn't stopping it, however, ...
Source: diginomica.com