Detailed text transcripts for TV channel - CNN - 20170411:20:54:00
Since then has he sent a new message to employees? >> he has and sent a very public message for all of us to read, and the first thing i thought was third time's a charm. just a short time ago ceo of united, he sent out this third message, and he finally got the tone right, but it took two days, a viral video and, of course, that fierce outrage from pretty much everyone who saw that video before the airline made this direct apology to the passenger who was dragged off of that overbooked united airline flight sunday. he called it truly horrific and pledged a thorough review of how the airlines ...
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