CNN Erin Burnett OutFront January 31, 2014 04:34:00
Administration. our repeated requests denied or ignored. >> no veteran should have to fill out a 23-page claim to get care or wait months, even years to get an appointment at the v.a. >> reporter: in august 2007, candidate barack obama gave this campaign speech to veterans. specifically addressing wait lists, denied care and poor treatment of vets. he promised his administration would be different. >> when we fail to keep faith with our veterans, the bond between our nation and our nation's heroes becomes frayed. when a veteran is denied care, we're all dishonored. >> reporter: for barry cotes...