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Archipelago International And ReviewPro Partner To Automate Service Recovery
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio.
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Barcelona - Archipelago International, Southeast Asia s largest privately owned and independent hotel management company, has partnered with ReviewPro, world leader in guest intelligence solutions, to automate guest feedback management and improve the guest experience at its properties. The hotel operator recognizes the need to automate the detection, escalation, and resolution of guest needs, specifically while the guest is still on site.
Archipelago International and ReviewPro Partner to Automate Service Recovery
Photo: ReviewPro ....

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