Does One-Person Sales Model Work at Car Dealerships?
“Roofs should be fixed on sunny days, not rainy days,” says A2Z CEO Chip Perry. The one-person sales model for car dealerships has been talked about off and on for about 50 years now, with proponents saying it is the way to go. But it hasn’t gone far. Few dealerships have switched to it. It seems like it’s an idea of the future – and always will be. But something of a revival is in the works. Chip Perry acknowledges the one-person model is not a hot auto-retailing topic today. “Why even talk about it?” says the CEO of A2Z, who formerly held similar positions at TrueCar and...