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Richer customer experiences at your service

The arrival of contact centre technologies and services into the world of unified communications and collaboration has been a key trend over the recent past, seeing its core feature set expanded to make customer experiences not only richer, but also more profitable. ....

Omar Javaid , Smita Hashim , Avaya Experience Platform , Computer Weekly , Amazon Bedrock ,

Bharti Airtel's wholly-owned subsidiary to acquire 97.1% stake in Beetel Teletech for Rs 669-crore, ET Telecom

“.we wish to inform you that as a part of group restructuring, Bharti Airtel Services Limited, a wholly-owned subsidiary company of Bharti Airtel Limited has entered into an agreement for acquisition of 49,45,239 equity shares representing 97.1% stake in another Bharti Group company, Beetel Teletech Limited,” Airtel said in a regulatory filing Monday. ....

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